All Miniso items are subject to Fifteen Days (15) return and exchange policy except for Makeup, Skin Care, and Beauty Tools they cannot be returned or exchanged.  Items must be in good condition and with original invoice.

To return or exchange an item(s), please contact us on [email protected] or through Whatsapp on (+965 55033284 / +965 55033294) and include the following details:

1. Your Name
2. Invoice Number
3. Item Barcode
4. Your Phone number

Please note Delivery Charges will be applied for Exchange/Refund. For further details please check Return and Exchange policy in Terms and Conditions.